About Us

Why Us?

Five Star Service & Competitive Pricing!
New offers
weekly
amazing destinations
Affordable travel 
happy customers

about

Our company

At Travelstay, we turn your travel dreams into reality. Whether you’re seeking luxury escapes, cultural adventures, or family-friendly vacations, our dedicated and expert travel team curates personalized itineraries tailored just for you. With access to exclusive deals, and a passion for delivering exceptional experiences, we ensure your journey is seamless and memorable from start to finish.

From tropical paradises to historic landmarks, we connect you to the world’s most sought-after destinations. With us, every detail is taken care of, offering you peace of mind and the freedom to fully immerse yourself in the adventure.

Experience the joy of effortless travel with our knowledgeable team by your side. Whether you’re planning a romantic honeymoon, an exhilarating solo expedition, or a fun-filled getaway with family and friends, we tailor experiences to match your individual interests and needs.

Our strong partnerships with leading airlines, hotels, and local experts ensure that you receive exclusive benefits and create lasting memories at every turn. Join us on a journey where your travel dreams become reality!

Continously striving to meet our Service Goals

  • We service our clients 24/7 so you always have us to hold your hand and offer support whilst travelling.
  • We offer competitive rates on most airlines and are often cheaper than the internet.
  • We offer personalised service including processing your check in, seat requests and meal specifications.
  • No after hours call out fees... we are just happy to help you. Your happiness is paramount to our happiness.
  • We are always reinventing ourselves to keep up to date with present day trends.


We have been in the tourism industry for 25+ years and have first-hand experience in over 22 countries, having travelled there Myself...

“

My clients are not a number, their support is imperative to my business, because without clients, I have no business. For this very reason, I am grateful for every enquiry, every booking, every client I have. I love getting to know my clients, their families and the events in their lives.

Mandy Peacock - Founder & Owner

Let’s plan your perfect trip

together!

Get in Touch

  • 083 229 0821
  • bookings@travelstay.co.za
  • Fourways, Sandton, South Africa

faq

A Few common Travel questions We Hear

What services do your travel agency offer?

At TravelStay South Africa, we specialize in crafting bespoke travel experiences across Australia. We offer a comprehensive range of services, including personalized itinerary planning, luxury accommodation bookings, private transfers, curated local experiences, and expert advice to ensure your trip is seamless and unforgettable. Whether you're seeking a romantic getaway, an adventurous exploration, or a relaxing escape, we handle all the details.

How can I book a trip with your agency?

Booking your dream trip with TravelStay South Africa is simple. You can reach out to us directly via our website's contact form, email, or by calling us. We'll then schedule a personal consultation to understand your travel preferences, interests, and budget. From there, our expert travel designers will create a tailored itinerary for your approval. Once you're happy with the plan, we'll finalize all arrangements for you.

Do you offer customized travel packages?

Absolutely! Customization is at the heart of what we do. We don't believe in one-size-fits-all travel. Every trip we design is meticulously crafted to reflect your unique desires and interests. From specific destinations and activities to accommodation styles and dining preferences, we work closely with you to create a truly personalized itinerary that exceeds your expectations.

What payment methods do you accept?

For your convenience, TravelStay South Africa accepts a variety of payment methods, including major credit cards (Visa, Mastercard, American Express) and bank transfers. We'll provide you with detailed payment instructions once your itinerary is confirmed and you're ready to book.

Can I cancel or change my booking?

We understand that plans can sometimes change. Our cancellation and amendment policies vary depending on the specific bookings made (e.g., flights, accommodations, tours) and the terms and conditions of our suppliers. We recommend discussing these details with your travel designer at the time of booking. We'll always do our best to assist you with any changes or cancellations and clearly communicate any applicable fees.

Is travel insurance included in the packages?

Travel insurance is not automatically included in our travel packages. We strongly recommend that all our clients purchase comprehensive travel insurance at the time of booking to protect themselves against unforeseen circumstances such as trip cancellations, medical emergencies, lost luggage, and other travel-related disruptions. We can provide guidance on reputable travel insurance providers that we currently work with and have great value benefits, or you can arrange it independently.

 

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